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1.4 Contact Information

Estate Management Office

General Inquiries

  • Address: 841 Chinner Road, Lake Bennett
  • Email: lakebennettcommittee@gmail.com

Planned upgrades and scheduled outages are listed on 5. Upgrades and Outages. Send owner notices through this email and the Whittles portal.

Emergency Contacts

Immediate Emergencies (000)

Service Number
Police 000
Fire Brigade 000
Ambulance 000

Estate Emergencies

Issue Contact
Water Supply lakebennettcommittee@gmail.com
Power Outages Power and Water Corporation — 1800 245 090 (24/7); life-threatening hazards: 000. Retailer: Jacana Energy — 1800 522 262 (billing/enquiries)
Generator Backup (Prolonged Outage / Storm) Tim Earl (site caretaker, trained) — 0417 892 281; if unavailable Top End Electrical — 08 8945 5684; coordinate via lakebennettcommittee@gmail.com — see 3.3.2 Backup Power
Road Access lakebennettcommittee@gmail.com
Security Issues lakebennettcommittee@gmail.com

Maintenance Services

Regular Maintenance

Service Contact
General Maintenance lakebennettcommittee@gmail.com
Water Systems lakebennettcommittee@gmail.com
Electrical Services Top End Electrical — 08 8945 5684 / admin@topendelectrical.com.au
Road Maintenance lakebennettcommittee@gmail.com (coordination); materials: EZ Street via Fulton Hogan — 1300 519 398

Contractors

Service Contact
Water Systems HD Pumps (bores and pumps) — Winnellie 08 8947 1008 / Humpty Doo 08 8988 1254 (hdpumps.com.au); Saunders Plumbing and Drainage — 0416 560 439; ABN 40 292 250 019
East-side sewer repair (2026) Harrison Homes & Renovations — 0447 719 071 (concrete and coordination); Saunders Plumbing and Drainage — 0416 560 439 (pipe); Dash Excavations (trench, engaged by committee); Austar Underground Services — 0402 503 073 / 0412 751 552 (locate) — see 5. Upgrades and Outages
Electrical Services Top End Electrical — 08 8945 5684 / admin@topendelectrical.com.au
Road Maintenance EZ Street cold asphalt (supplied by Fulton Hogan) — 1300 519 398 / ezstreetasphalt.com.au; Darwin office Fulton Hogan — 08 8932 2700
Landscaping Lakeside Upkeep and Tech — lakesideupkeepandtech@gmail.com

Utility Providers

Water Services

  • Provider: Estate body corporate / committee
  • Emergency: lakebennettcommittee@gmail.com

Power Supply

Item Detail
Provider Jacana Energy (retailer); Power and Water Corporation (network)
Emergency Power and Water Corporation — 1800 245 090 (24/7)
Billing Jacana Energy — 1800 522 262 / customercare@jacanaenergy.com.au

Telecommunications

Item Detail
Provider Telstra
Technical Support Faults — 13 39 33 (broadband) / 13 22 03 (home phone and mobile)
Billing Telstra — 13 22 00 (personal accounts)

Local Authorities

Council Services

Service Contact
Local Council Coomalie Community Government Council — 08 8976 0058 / mail@coomalie.nt.gov.au; 22 Cameron Road, Batchelor; urgent 0499 166 855
Planning Department NT Land Planning and Development — Development Assessment Services 08 8999 6046 / das.ntg@nt.gov.au; Lands Planning 08 8999 8963 / planning.ntg@nt.gov.au (nt.gov.au/property/land-planning-and-development)
Environmental Services NT Environment Protection Authority — general 08 8924 4218 / ntepa@nt.gov.au; pollution hotline 1800 064 567 (24/7)
Building Services NT Building Advisory Services — 08 8999 8985 / bas@nt.gov.au

Government Agencies

Agency Contact
NT Planning Same as Planning Department above — NT Land Planning and Development (DAS 08 8999 6046 / Lands Planning 08 8999 8963)
Water Resources NT Controller of Water Resources — cowr@nt.gov.au; Water Resources office 08 8999 4455 / waterresources@nt.gov.au
Environmental Protection Same as Environmental Services above — NT Environment Protection Authority (08 8924 4218 / ntepa@nt.gov.au; pollution hotline 1800 064 567)
Emergency Services Life-threatening 000; floods/storms/cyclones 132 500; NTES northern HQ 08 8922 3630 / ntes@pfes.nt.gov.au

Community Services

Health Services

Service Contact
Nearest Hospital Palmerston Regional Hospital — Linco Road, Holtze — 08 7979 9200; Royal Darwin Hospital (major/complex) — Rocklands Drive, Tiwi — 08 8922 8888
Medical Centre Batchelor Primary Health Care Centre — 27 Pinaroo Crescent, Batchelor — 08 8976 0011; Adelaide River Health Centre — 21 Becker Street, Adelaide River (nearby)
Emergency Medical Life-threatening — call 000 (Ambulance); Batchelor PHC 24/7 on-call emergency response — 08 8976 0011
Veterinary Services Litchfield Veterinary Hospital — Shop 1-2 Coolalinga Shopping Village, Stuart Hwy, Coolalinga — 08 8983 2838 (litchfieldvet.com.au)

Education

Service Contact
Schools Batchelor Area School — 08 8976 0077
Childcare One Tree Yera Children’s Service — BIITE campus, cnr Kurrajong Drive & Wattle Place, Batchelor — 08 8976 0934 / 0499 799 888 / yera@onetree.org.au
Adult Education Batchelor Institute of Indigenous Tertiary Education — 1800 677 095 / batchelor.edu.au; campus switchboard 08 8939 7111
Community Programs Coomalie Community Government Council — 08 8976 0058 / recreation@coomalie.nt.gov.au; libraries Adelaide River 08 8976 7069 / Batchelor 08 8939 7103

Business Services

Local Businesses

Service Contact
General Store Batchelor General Store — 22 Tarkarri Road, Batchelor — 08 8976 0045 (also post office / takeaway)
Fuel Station BP Batchelor — Rum Jungle Road, Batchelor — 08 8976 0196
Restaurants Lil’ Ripper Cafe, Bar & Bistro (Litchfield Outback Resort, Batchelor) — 08 8976 0123; 303 Bar & Bistro / Diggers Bistro (Adelaide River Inn) — 08 8976 7047; Pandanus on Litchfield (dinner, bookings essential) — 08 8976 0242; Batchelor General Store takeaway — 08 8976 0045

Transport

Service Contact
Taxi Services Darwin Radio Taxis — 131 008; Blue Taxi / charter — 08 8980 3733 or 13 82 94 (Uber limited outside Darwin/Palmerston)
Bus Services School buses (CDC NT) stop at Chinner Rd (Lake Bennett) — 08 8988 2762; public bus enquiries — 08 8924 7666; Greyhound (Adelaide River ↔ Darwin) — 1300 473 946
Airport Shuttle Blue Transport Charters (pre-book) — 08 8980 3733; Darwin Transfers — 0439 104 395; Airport Shuttle Services — 0448 588 156
Car Rental Darwin Airport — Hertz 08 8982 6690; Budget 08 8945 2011; Thrifty 08 8924 2480; Europcar 08 8945 3261 (see darwinairport.com.au)

After-Hours Contacts

Estate Management

Role Contact
After-Hours Contact lakebennettcommittee@gmail.com
Security lakebennettcommittee@gmail.com; life-threatening — 000
Maintenance lakebennettcommittee@gmail.com
Emergency Coordinator lakebennettcommittee@gmail.com

Utility Emergencies

Utility Contact
Water lakebennettcommittee@gmail.com
Power Power and Water Corporation — 1800 245 090 (24/7); life-threatening — 000
Telecommunications Telstra faults — 13 39 33 (broadband) / 13 22 03 (home phone and mobile)
Gas Bottle LPG only (no reticulated gas) — ELGAS 131 161; Origin LPG 13 35 74; leak/emergency — 000

Communication Channels

Online Services

Channel Detail
Estate Website https://docs.lakebennettestate.com/
Online Portal https://owner.whittles.com.au/
Email Notifications Whittles owner portal notices + lakebennettcommittee@gmail.com
Social Media Facebook private group (owners/residents — request access via committee)

Community Communication

Channel Detail
Newsletter Emailed newsletter (via committee — lakebennettcommittee@gmail.com / Whittles)
Community Meetings AGM annually; committee meetings monthly
Feedback System Email lakebennettcommittee@gmail.com or via Whittles owner portal

Version Control

Version Date Description
1.0 2025-10-06 Initial Release
1.1 2026-08-11 Filled contact details; removed unused placeholders
1.2 2026-08-29 Added Saunders Plumbing contact number
1.3 2026-08-29 Generator backup contacts (caretaker, Top End Electrical, committee)
1.4 2026-08-31 Linked planned works and scheduled-outage notices
1.5 2026-08-31 East-side sewer repair contractors

Next Review Date: 2027-08-29